[njs]

Hi,

I've a dead K800i, basically I had it connected to my PC with the 3-pin cable and when I disconnected the phone curled up and died.

Now, when I try to switch it on, all that happens is the red LED flashes on the IR port. I guess it needs the firmware flashing but with the special cable, not the one I have. I've tried in vain to locate and buy the right cable to do this myself, so I'm asking if there is anyone around Stoke on Trent or somewhere between Stoke and Widnes / Runcorn in Cheshire who could fix my phone for me. I'd be willing to pay a reasonable price for this. I'd also be interested in, if possible overwritting the "3" software on the phone which is rubbish with something better. The phone was also unlocked from "3" to any network.

I've tried taking it to a local shop but I don't think they had the right cable and they couldn't do anything with it. My only other alternative is to send it back to Sony.

Thanks,
Neil

[bigbyte]

njs, on 2008-06-17 21:06, said:

Hi,

I've a dead K800i, basically I had it connected to my PC with the 3-pin cable and when I disconnected the phone curled up and died.

Now, when I try to switch it on, all that happens is the red LED flashes on the IR port. I guess it needs the firmware flashing but with the special cable, not the one I have. I've tried in vain to locate and buy the right cable to do this myself, so I'm asking if there is anyone around Stoke on Trent or somewhere between Stoke and Widnes / Runcorn in Cheshire who could fix my phone for me. I'd be willing to pay a reasonable price for this. I'd also be interested in, if possible overwritting the "3" software on the phone which is rubbish with something better. The phone was also unlocked from "3" to any network.

I've tried taking it to a local shop but I don't think they had the right cable and they couldn't do anything with it. My only other alternative is to send it back to Sony.

Thanks,
Neil

Hi
When you say 3 pin cable are you talking about the USB cable that came with the phone.
And what were you doing before you disconnected and the phone curled up, just transfering files?
Also do you have XS++ or Setool2lite installed on your PC ?
Have a look here http://forums.se-nse...showtopic=19840 with a bit of reading and maybe a bit of help you can do this.

This post has been edited by bigbyte: 17 June 2008 - 09:43 PM

[njs]

Hi Bigbyte,

Yes the USB cable, its actually 4 pin, sorry just checked. It was supplied with the phone.

I was just copying photos off the phone, before I disconnected it and killed it.

I don't have any software installed on my pc (yet).

Many thanks for the link, I will try.

Cheers,
Neil

[njs]

I tried all those programs in the link, none seemed to make a connection to my phone.

I wonder if its because my PC no longer sees the phone when I plug it in now...

I'm also running under Linux (Ubuntu 8.04), running programs under Wine.

[bigbyte]

njs, on 2008-06-18 00:49, said:

I tried all those programs in the link, none seemed to make a connection to my phone.

I wonder if its because my PC no longer sees the phone when I plug it in now...

I'm also running under Linux (Ubuntu 8.04), running programs under Wine.

Ok I dont know whether there are any particular issues with Linux distro's but the blinking red usually means EROM problem and I think probably easiest fixed with setool I know about running this stuff on XP but not on Linux if you can get the use of a PC running XP or Vista I may be able to help. There is a recent post somewhere on the board about Linux that may be helpful.

PS that post is just here http://forums.se-nse...showtopic=30476 it looks like a version of wine maybe ok to run XS++ it dosent say about Setool I dont know anything about that.

This post has been edited by bigbyte: 18 June 2008 - 06:04 AM

[njs]

Thanks Bigbyte, I can try an XP PC tonight.

One other thing I noticed last night whilst trying was, when I connected the phone to the PC, the red LED in the IR port did flash once, so I'm guessing thats a good sign.

Cheers,
Neil

[njs]

I've tried these programs on an XP PC, still no sign of life...

[bigbyte]

njs, on 2008-06-18 20:58, said:

I've tried these programs on an XP PC, still no sign of life...

I take it you have installed the flash drivers.

[njs]

Hi Bigbyte,

The USB flash drivers for the DCU-60 cable (gg-setup) and the program(s) itself - yes, installed. The programs just sit there looking for the phone but never see it.

[chris1502]

njs, on 2008-06-19 09:56, said:

Hi Bigbyte,

The USB flash drivers for the DCU-60 cable (gg-setup) and the program(s) itself - yes, installed. The programs just sit there looking for the phone but never see it.

if holding c doesnt work try holding 2 + 5 then post results here

[Mattwood]

where about in Stoke are you? Stoke - Longton - Hanley - Fenton - Burslem - Tunstall?

If you have no joy with the tut's and advise here you can always :-

you can always take it in PDR world in Newcastle (they also double as the 'walkin repair center' for MPRC (by the Cherry Tree pub) tell them to update your EROM/reflash your handset.

Or as much as I hate to say this, if your Longton based take it in the 'TMT - the mobile trader' on Uttoxeter Road (across the road from the fire station)

these places will charge you for the work though

[njs]

Hi chris1502,

I've tried both "C" and "2 and 5", neither seem to work. Thanks.



Hi Mattwood,

I'm near Burslem but as I travel 100 miles to Widnes and back every day that isn't an issue.

I'll give PDR world a go, I don't mind paying a reasonable price to get it fixed. I tried Mobi World in Hanley and they couldnt fix it.

Cheers,
Neil

[Mattwood]

Ask for Dave or Andy (if andy is still working there)

This post has been edited by Mattwood: 19 June 2008 - 03:57 PM

[bigbyte]

njs, on 2008-06-19 09:56, said:

Hi Bigbyte,

The USB flash drivers for the DCU-60 cable (gg-setup) and the program(s) itself - yes, installed. The programs just sit there looking for the phone but never see it.

Hi I just got back and am trying to catch up on your situation, you have tried it in both setool and XS++ with C and 2+5 yes? and you have access to and used a fully charged battery, and you figure the cable is ok because you were using it to copy photos when it got disconnected,and the connector in the phone looks ok.

This post has been edited by bigbyte: 19 June 2008 - 04:10 PM

[njs]

bigbyte, that's exactly right.

Thanks Mattwood, I'll see how it plays out on here and if needed I'll follow up your lead.

Cheers

This post has been edited by njs: 19 June 2008 - 10:18 PM

[rafiki6]

njs, on 2008-06-19 18:14, said:

bigbyte, that's exactly right.

Thanks Mattwood, I'll see how it plays out on here and if needed I'll follow up your lead.

Cheers

Hey you look like you are in the same situation as me. Sorry to say but if neither the charger nor the USB port recognize ur phone you will need a service cable. Check this out:

http://www.esato.com...hp?topic=144737

[rafiki6]

rafiki6, on 2008-06-20 00:52, said:

Hey you look like you are in the same situation as me. Sorry to say but if neither the charger nor the USB port recognize ur phone you will need a service cable. Check this out:

http://www.esato.com...hp?topic=144737

You can just buy the cable from any website like Cruiser, which I think has all the prices in Sterling.

visit: www.cruisersuite.com or try ebay

In my case looks like I killed my phone....

Sorry for double posting I am doing this from a PDA...

This post has been edited by rafiki6: 20 June 2008 - 04:56 AM

[nullbesign]

try downloading a usb flash drive,,,

[njs]

Thank you rafiki6, it looks like it needs a cruiser cable.

Hi nullbesign, if you mean the USB flash drivers for the DCU-60 cable (gg-setup), then I have done that.

Cheers.

This post has been edited by njs: 20 June 2008 - 10:47 AM

[rafiki6]

njs, on 2008-06-20 06:44, said:

Thank you rafiki6, it looks like it needs a cruiser cable.

Hi nullbesign, if you mean the USB flash drivers for the DCU-60 cable (gg-setup), then I have done that.

Cheers.

No problem and best of luck. If you fix it using a service cable please reply and tell us.