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No More Video Streaming On W580i After Debranding Rate Topic: -----

#1 User is offline   jimrin Icon

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Post icon  Posted 29 December 2007 - 04:00 PM

Used wotan to debrand my ATT phone to Generic HK CID52. Everything seemed to go correctly and everything on the phone seems to work properly... except seeing streamed video. I used to be able to go to m.youtube.com and view video there, but now all I get is a blank/black screen with the video stuck at 00:00. Video player works properly for anything on the Memory Stick but m.youtube.com no longer works.

In this area, seems like I only have EDGE but as I mentioned, it worked before I debranded the phone.

Under Streaming settings, it has connection using account SEMC GPRS.

Any ideas? Thanks!
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#2 User is offline   darnocgm Icon

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Posted 29 December 2007 - 11:16 PM

have you visited the support section at sonyericcson.com and had the correct net and messaging setting sent back to your phone?
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#3 User is offline   jimrin Icon

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Posted 31 December 2007 - 01:08 AM

No, but I just did. When I tried to send the settings for ATT for W580i to my phone, my phone says that these settings are not valid...

Internet and apps accessing Internet are working fine... Just the media player playing streaming video... Of course, it could require a special setting which is not liked by my current setting...

View Postdarnocgm, on 2007-12-29 17:16, said:

have you visited the support section at sonyericcson.com and had the correct net and messaging setting sent back to your phone?

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#4 User is offline   number1 Icon

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Posted 31 December 2007 - 04:13 PM

it has the wrong settings, your phone is using a unbranded custpack which contain no wap settings etc, you can try a at&t branded custpack but the custpack might contain limits and branding so edit it in notepad first.

This post has been edited by number1: 31 December 2007 - 04:13 PM

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#5 User is offline   abmadman Icon

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Posted 31 December 2007 - 05:29 PM

I think you can just manually re-produce the same settings.
After all doesnt AT&T sell normal SIMs that can be used on non branded phones too? Or do those connection not support streaming?
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#6 User is offline   darnocgm Icon

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Posted 31 December 2007 - 11:17 PM

Have you tried this? http://www.wireless....nt=KB83040.html
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#7 User is offline   jimrin Icon

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Posted 03 January 2008 - 04:13 AM

Thanks, I don't think the above helps me out since I am able to connect to the Internet ok.

And in fact, in other post, someone mentioned that they had problems getting phone settings from the Sony Ericsson page for ATT, but found they could do it by clicking the "If your operator is not listed below, click here for a more comprehensive list." link and selecting ATT from there. I also tried there and was able to get the settings sent to my phone which the phone accepted... but still to no avail, the behavior is the same for streaming video on the media player. I also tried deleting all other data accounts except for the one which was sent to me.

If I put in a wrong setting, like setting the proxy to Yes for the streaming settings, then I get an error when trying to view streaming video, but when I have the "proper" settings, I don't get any error message just a blank/black screen and video stuck at 00:00.

View Postdarnocgm, on 2007-12-31 17:17, said:


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#8 User is offline   MWP Icon

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Posted 12 March 2008 - 10:22 PM

any one find a solution for this yet? like what part of the custpack needs to be changed?
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#9 User is offline   number1 Icon

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Posted 13 March 2008 - 12:07 PM

the customize.xml, open it in notepad and edit it with att wap links etc.
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