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Full Version: W580i Update Failed, Phone Kinda Dead
SE-NSE Forums > SE Firmware > Newbie Forum
imav
SO here's the story:

Mom's phone, never messed with it, she was facing some issues, connected it to the SEUS, it said update was available, I ran it. After numerous tries the update finally started, the file was downloaded, installation started & bam! Installation failed. That's all it said. Phone's been dead since. Nothing happens when I turn it on or connect it to the charger.

When I connect it to the PC after removing & re-inserting the battery, it shows the USB Flash thingy but then sometimes says drivers not found.

SETool cannot connect to the phone, keeps giving me this:

welcome to setool2 lite edition v 1.08
supported DB2010/DB2012 CID49/50/51/52, DB2020 CID49/51/52
Loaded 51 flash descriptors
Abort all operations.
phone pre-boot failed,possible RECOVERY needed.
Elapsed:73 secs.

I tried XS++ but that says Connection failed.

I'm just hoping the phone isn't dead. Its out of warranty & the only reason I'm not taking it to a service center is 'coz those guys will keep it for 15 days, keep making me call them again & again, finally declare it dead (even if it isn't). Hence, I'd be grateful if someone could help me.

Thanks.
cchaos
Sound like the flash drivers havent quite been installed.

What windows version are you running? Please include the service pack number
imav
I'm currently on Win7 RC. Don't have XP. Vista SP1. So the phone's not dead?
cchaos
It just sounds like SEUS hasnt installed the drivers. In fact, Im not that sure if there are any flash drivers out for windows 7?

Do you or dont you have vista? If so, try connecting the phone using vista: use the drivers that are in my sig (They are xp/vista only)

EDIT have you taken out the battery, and reinserted it atfer using SEUS?
RD274
Get off Windows 7, try on a Windows XP PC.


For me on Windows 7 the GG Drivers only work once per boot. In other words, if I want to connect my phone, it works once perfectly JUST ONCE and then I need to restart my PC if I wish to connect it again (otherwise it doesnt get detected!)
Corman
Also try to connect while holding 2+5 instead of C
imav
QUOTE (cchaos @ 2009-06-14 18:50) *
Do you or dont you have vista? If so, try connecting the phone using vista: use the drivers that are in my sig (They are xp/vista only)
Yes, I'm on Vista & will try it now.
QUOTE (cchaos @ 2009-06-14 18:50) *
EDIT have you taken out the battery, and reinserted it atfer using SEUS?
Yes. Is that bad?


QUOTE (RD274 @ 2009-06-14 18:56) *
Get off Windows 7, try on a Windows XP PC.


For me on Windows 7 the GG Drivers only work once per boot. In other words, if I want to connect my phone, it works once perfectly JUST ONCE and then I need to restart my PC if I wish to connect it again (otherwise it doesnt get detected!)
Yea, that's kinda annoying!


QUOTE (-corman- @ 2009-06-14 19:32) *
Also try to connect while holding 2+5 instead of C

No difference in XS++ sad.gif
imav
Finally some headway! Here is what I get in Vista XS++

QUOTE
01:55:28| You have 30 seconds...
01:55:28|
01:55:32| Baseband ID: 9900
01:55:32| Protocol Version: 3.1
01:55:33| Warning: IMEI name does not match GDFS name (IMEI:NULL GDFS:W580)
01:55:33| ...using GDFS name
01:55:33|
01:55:33| Profiling SEMC phone...
01:55:33| Platform: DB2020
01:55:33| OTP CID: 51
01:55:33| EROM CID: 53
01:55:33| EROM Color: Red
01:55:33| IMEI: 35243002xxxxxx
01:55:33| Phone ID: W580
01:55:33| Region: S_ASIA_LEVAN
01:55:33| CDA: CDA102774/165 R1A
01:55:33| Firmware Version: R8BA024
01:55:33| EROM: R3A022
01:55:33| Ready for operation!


So is the phone repairable or it's dead? And how do I repair it?
Corman
Since it is CID53, flash it with FAR+JDFlasher
imav
QUOTE (-corman- @ 2009-06-14 20:07) *
Since it is CID53, flash it with FAR+JDFlasher

I'm a n00b when it comes to cell phones :| Where do I get FAR+JDFlasher, what is it? And can I heave a sigh of relief that the phone will come back to life?

O and wouldn't I need a firmware to flash it with? or something like that?
Corman
The GDFS doesn't seem corrupted so that seems like a good sign smile.gif. FAR is a file-browser, and JDFlasher is a plug-in for it that enables you to explore the FW part of your sonyericsson.gif phone.
imav
QUOTE (-corman- @ 2009-06-14 20:12) *
The GDFS doesn't seem corrupted so that seems like a good sign smile.gif. FAR is a file-browser, and JDFlasher is a plug-in for it that enables you to explore the FW part of your sonyericsson.gif phone.

ile I'm downloading that, just to clear a doubt. Once downloaded, there will be a button named flash & I just hit it? What do I do next? Would I be needing some firmware file or something to flash it with? Sorry if I'm asking too many questions. sad.gif
cchaos
Tut for JD Flasher: http://forums.se-nse.net/index.php?showtopic=23228
imav
QUOTE (cchaos @ 2009-06-15 15:18) *

Thank you for the link, when I tried to connect the phone this is the error that I get:


cchaos
Downlaod TEST6 and all the add-ons from the R and D section
imav
QUOTE (cchaos @ 2009-06-16 09:46) *
Downlaod TEST6 and all the add-ons from the R and D section


New error sad.gif Screen shot:



The phone on it's own gets disconnected from the PC. Happened twice.

Also, when I tried to connect the phone to the charger (no apparent reason) a red light turned ON on the side for a few minutes then went ... if that means anything.
imav
Eureka! The phone is alive! The phone is alive!
santae3
possible EROM dead??
imav
QUOTE (santae3 @ 2009-06-16 17:06) *
possible EROM dead??

Nope. Everything is fine now. Flashed the Main & FS added the custom files. And the phone is back to normal, though an older firmware but thats not issue for now.
cchaos
At least its working
Corman
Glad to see you sorted it out thumbsup.gif. Now flash newer FW tongue.gif
imav
QUOTE (cchaos @ 2009-06-16 20:26) *
At least its working

Yea!

QUOTE (-corman- @ 2009-06-16 20:52) *
Glad to see you sorted it out thumbsup.gif. Now flash newer FW tongue.gif

hahah I guess I'll let mom use it for a couple of days, now that I've dived into the world of SOny flashing, will definitely be exploring it smile.gif

Thank you guys for all the quick responses & help. You guys rock!
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