W995 Wifi Connection Issues, W995 cannot detect any WIFI Networks WEP/WPA Options

[Nahgoe]

Hi All..first post. Recieved my spanking new SE-W995 today unbranded. Great phone apart from my obvious WIFI issues. Trying to detect any local 802.b/g failing. Showing SSID on my local router. My laptop detects at least 10 other networks within my unit..Also tested on a mates network..Still no connection detected. Tried manual connection..WEP/WPA..

If there is another thread related please point me in the right direction...

Cheers
Nahgoe..

BUMP !! Can anyone help with this issue..Seriously??

Ok got a response from Sony..Basic/advanced WIFI config..Hasn't helped..I've dumbed down my network to Shared WEP SSID visible etc. Still cannot detect it either automatically or manually. Still cannot detect all the other networks that i can browse via my lappy. Can anyone confirm that there MAC address is 00:00:00:00:00:00 as mine is and i find this unusual normally every wireless device should have a different MAC address...

Thanks
Nahgoe.

WIFI config attached

The Sony Ericsson Wi-Fi Guide

Basic setup for the Wi-Fi:
Your phone is equipped with the ability to connect via WLAN (Wireless Local Area Network). You can access the internet and other services through WLAN.
Please note that as we are not a W-LAN connection provider, or manager, and in regards to configuring or accessing the network itself you will need to speak to the people who have control over it.
(*) From standy, select Menu > Settings > Connections > Wi-Fi

On/Off:
Turn Wi-Fi on to connect via WLAN to a network, turn it off to save on power.
When Wi-Fi is turned on, your phone will automatically find visible wireless networks in the local area. To connect to one of these networks, simply select the network, press connect, and if required enter the password (this can be aquired by contacting your network administrator).
If you cannot connect to your desired wireless network even when in range, it may be hidden or require additional settings to be connected to. Contact your network administrator to get the correct settings. Your phone also provides the ability to manually select WLAN settings (see below).

1.
To set up a basic Wi-Fi connection, from the Wi-Fi menu (see *), use the following:
Turn Wi-Fi on
Scroll to your desired network, and press Connect.
For Advanced configuration, please see step 3 (Manual setup)

For more options, select the "Options" (left softkey) menu when the cursor is over "Wi-Fi" (See *)
Favourite Networks:
From this menu you can set WLANs that your phone will automatically connect to before any other network, by rank.

Refresh List:
Refreshes the available network list, refreshing the networks that are in range.

For additional options when selecting a network, select "Options" (left softkey) when the cursor is over the network.
Add as favourite:
Adds a connected network to your "Favourite Networks" list (see above)

Auto Connect:
Define whether the phone will automatically connect to this network when it is in range.
Information:
Displays basic information about the network. This information includes the Security Settings and Network Name (SSID) for use in manual setup.

Advanced:
See step 3.

2.
In many situations, in order to workaround some Wi-Fi connections you will need to create a blank internet profile. To create this profile, perform the following:

Firstly, creating a Data Account.
Open Menu > Settings > Connectivity(tab)
Your menus can differ here, they may be one of the following
- Data Communication > Data Accounts
- Bluetooth > Data Accounts
- Data Accounts
Options > New
Name it (anything will do, this is purely cosmetic - e.g. "Wi-Fi")
Leave the rest of the fields blank, and save it.

Secondly, creating an internet profile.
Open Menu > Settings > Connectivity(tab) > Internet Settings
Allow local Connections and turn it to "Yes"
Open Connect Using and choose the Data Account you created previously.


3.
In some situations you will need to manually configure the Wi-Fi network.
In the information below, note that "Network Administrator" refers to the person with control over your network. In a business environment, this is the IT department, while in a home environment it is the person that setup the network or was given the setup information. If you do not have the setup information for your network, contact the person(s) that installed it.
This is a complete list of wireless network settings.

For advanced options, select the "Options" (left softkey) menu when the cursor is over "Wi-Fi" (See *)

Advanced:

Search by name:
Searches for hidden wireless betworks using its name (SSID)
SSID stands for Service Set Identifier. The SSID is a a sequence of up to 32 letters or numbers that funtion as the ID or name of a wireless local network. If you do not know this sequence, please contact your network administrator.

Connection Status:
Shows the status of your currently connected wireless network.

Manual Setup:
If automatic configuration does not work, you may need to manually setup your wireless network. The first step before manual setup, is to aquire all the information you need from the network administrator:

Name (SSID):
SSID stands for Service Set Identifier. The SSID is a a sequence of up to 32 letters or numbers that funtion as the ID or name of a wireless local network. If you do not know this sequence, please contact your network administrator.

Display Name:
The name that will be displayed in your wireless network list.

Auto Connect:
Defines whether the phone will attempt to connect to this network whenever it is in range.

Security Settings:
The security settings are defined by the network device you are connecting to. Contact your network administrator for this setting.

Network Sharing:
Defines whether the phone will be visible to other users in the same wireless network, allowing them to access your phone's files

IP address:
The IP address of the network device you are connecting to. Contact your network administrator for this information.

Subnet Mask:
This should be automatically acquired when the IP address is entered.

Gateway:
This should be automatically acquired when the IP address is entered.

DNS address:
This should be automatically acquired when the IP address is entered.

Proxy Settings:
This setting is based on the network you are connecting to. Contact your network administrator for the correct information.

My MAC address:
This defines the network ID of your phone. This information may be required by your network administrator to allow your phone to connect wirelessly.

Power save:
Power save should always be turned on except when problems occur with old access points.

This post has been edited by cchaos: 2009-11-05 20:56

[darockman2]

Hi All..first post. Recieved my spanking new SE-W995 today unbranded. Great phone apart from my obvious WIFI issues. Trying to detect any local 802.b/g failing. Showing SSID on my local router. My laptop detects at least 10 other networks within my unit..Also tested on a mates network..Still no connection detected. Tried manual connection..WEP/WPA..

If there is another thread related please point me in the right direction...

Cheers
Nahgoe..

BUMP !! Can anyone help with this issue..Seriously??

Ok got a response from Sony..Basic/advanced WIFI config..Hasn't helped..I've dumbed down my network to Shared WEP SSID visible etc. Still cannot detect it either automatically or manually. Still cannot detect all the other networks that i can browse via my lappy. Can anyone confirm that there MAC address is 00:00:00:00:00:00 as mine is and i find this unusual normally every wireless device should have a different MAC address...

Thanks
Nahgoe.

WIFI config attached

The Sony Ericsson Wi-Fi Guide

Basic setup for the Wi-Fi:
Your phone is equipped with the ability to connect via WLAN (Wireless Local Area Network). You can access the internet and other services through WLAN.
Please note that as we are not a W-LAN connection provider, or manager, and in regards to configuring or accessing the network itself you will need to speak to the people who have control over it.
(*) From standy, select Menu > Settings > Connections > Wi-Fi

On/Off:
Turn Wi-Fi on to connect via WLAN to a network, turn it off to save on power.
When Wi-Fi is turned on, your phone will automatically find visible wireless networks in the local area. To connect to one of these networks, simply select the network, press connect, and if required enter the password (this can be aquired by contacting your network administrator).
If you cannot connect to your desired wireless network even when in range, it may be hidden or require additional settings to be connected to. Contact your network administrator to get the correct settings. Your phone also provides the ability to manually select WLAN settings (see below).

1.
To set up a basic Wi-Fi connection, from the Wi-Fi menu (see *), use the following:
Turn Wi-Fi on
Scroll to your desired network, and press Connect.
For Advanced configuration, please see step 3 (Manual setup)

For more options, select the "Options" (left softkey) menu when the cursor is over "Wi-Fi" (See *)
Favourite Networks:
From this menu you can set WLANs that your phone will automatically connect to before any other network, by rank.

Refresh List:
Refreshes the available network list, refreshing the networks that are in range.

For additional options when selecting a network, select "Options" (left softkey) when the cursor is over the network.
Add as favourite:
Adds a connected network to your "Favourite Networks" list (see above)

Auto Connect:
Define whether the phone will automatically connect to this network when it is in range.
Information:
Displays basic information about the network. This information includes the Security Settings and Network Name (SSID) for use in manual setup.

Advanced:
See step 3.

2.
In many situations, in order to workaround some Wi-Fi connections you will need to create a blank internet profile. To create this profile, perform the following:

Firstly, creating a Data Account.
Open Menu > Settings > Connectivity(tab)
Your menus can differ here, they may be one of the following
- Data Communication > Data Accounts
- Bluetooth > Data Accounts
- Data Accounts
Options > New
Name it (anything will do, this is purely cosmetic - e.g. "Wi-Fi")
Leave the rest of the fields blank, and save it.

Secondly, creating an internet profile.
Open Menu > Settings > Connectivity(tab) > Internet Settings
Allow local Connections and turn it to "Yes"
Open Connect Using and choose the Data Account you created previously.


3.
In some situations you will need to manually configure the Wi-Fi network.
In the information below, note that "Network Administrator" refers to the person with control over your network. In a business environment, this is the IT department, while in a home environment it is the person that setup the network or was given the setup information. If you do not have the setup information for your network, contact the person(s) that installed it.
This is a complete list of wireless network settings.

For advanced options, select the "Options" (left softkey) menu when the cursor is over "Wi-Fi" (See *)

Advanced:

Search by name:
Searches for hidden wireless betworks using its name (SSID)
SSID stands for Service Set Identifier. The SSID is a a sequence of up to 32 letters or numbers that funtion as the ID or name of a wireless local network. If you do not know this sequence, please contact your network administrator.

Connection Status:
Shows the status of your currently connected wireless network.

Manual Setup:
If automatic configuration does not work, you may need to manually setup your wireless network. The first step before manual setup, is to aquire all the information you need from the network administrator:

Name (SSID):
SSID stands for Service Set Identifier. The SSID is a a sequence of up to 32 letters or numbers that funtion as the ID or name of a wireless local network. If you do not know this sequence, please contact your network administrator.

Display Name:
The name that will be displayed in your wireless network list.

Auto Connect:
Defines whether the phone will attempt to connect to this network whenever it is in range.

Security Settings:
The security settings are defined by the network device you are connecting to. Contact your network administrator for this setting.

Network Sharing:
Defines whether the phone will be visible to other users in the same wireless network, allowing them to access your phone's files

IP address:
The IP address of the network device you are connecting to. Contact your network administrator for this information.

Subnet Mask:
This should be automatically acquired when the IP address is entered.

Gateway:
This should be automatically acquired when the IP address is entered.

DNS address:
This should be automatically acquired when the IP address is entered.

Proxy Settings:
This setting is based on the network you are connecting to. Contact your network administrator for the correct information.

My MAC address:
This defines the network ID of your phone. This information may be required by your network administrator to allow your phone to connect wirelessly.

Power save:
Power save should always be turned on except when problems occur with old access points.

Hey dude, I just got my w995 and I love it. I'm with Virgin and I want to get it unbranded. So I decided to update the firmware on my phone, thinking that it would some how do it. No issues during the upgrade but when I went to try to setup wifi. I no longer have a MAC address 00-00-00-00-00-00 \ Ive since written to SE. Wainting for their response

[kingwaffle]

I have the same issue on my brand-spanking-new C905. I have a feeling they rolled out some handsets with flaky software or flaky chipsets...